Refund policy

Undelivered orders

In the event that an order is not delivered for reasons attributable to us (e.g. loss), the full amount paid will be refunded.
If the reason for "non-delivery" is attributable to the customer, the amount to be refunded will be deducted from the shipping and return costs.

Canceled orders

Cancellation of an order is only possible if the payment has not yet been made and the order has not yet been processed

Returns or Exchanges

As they are food products, it is not possible for us to return or exchange products delivered to the customer.


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